Process

A robust user-centered design process is the foundation for products that deliver streamlined task flows.

Here are some of the methods that I employ.

Discover
Inquire; research to understand the needs of the business and the users.

Industry Research
Competitor Benchmarking
User and SME Interviews and Surveys
Stakeholder Workshops
Heuristic Analysis


Define
Empathize; synthesize qualitative and quantitative data into actionable mapping.

Problem Statement
Relevant Design Principles
Mental Models
Personas and Journeys
Task Flows
Requirements/Stories Gathering

 

Develop
Create; analyze experience mapping and testing to explore a buildable design.

Feature Prioritization
Future Service Blueprint
Information Architecture/Content Strategy
Mid-Fidelity Wireframes
Usability Testing

 

Deliver
Refine; iterate upon the design for an ultimate solution.

High-Fidelity Mockups
Clickable Prototype
User Testing Summary
Executive Presentation

 

Deploy
Build; collaborate and iterate to develop the vision.

Object-Oriented UX Spreadsheet
Interaction Specifications
KPI Analysis
AB Testing

I'm an experienced designer passionate about providing memorable experiences to users while ensuring that businesses meet or exceed goals. 

Building upon a background in architecture and project management, my years of professional design experience varies among UI, IA, writing, and content strategy for websites and mobile apps.  What I value at work is teamwork, ideation, and the opportunity to learn and grow my skills.  My aim is to help businesses build authenticity, clarity, and purpose through design.

When not taking on design challenges, you'll find me out in the city and exploring the PNW with my German Shepard, or indulging in the very nerdy pastimes of chess and sci-fi.  

I'm currently open for new opportunities.  Please feel free to contact me for more information.